Customer Strategy and Engagement Archives - Optima

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Blog Customer Strategy and Engagement

PegaWorld 2024: Key Takeaways for Optima Partners

Case Study Customer Strategy and Engagement

Developing a Vision & Capability Blueprint for the Future of 1:1 Engagement

Case Study Customer Strategy and Engagement

Leading a CRM Transformation for a Major Telecommunications Organisation to Enable Personalised Multi-Channel Customer Engagement

Customer Strategy and Engagement Insights

Navigating common inhibitors to customer engagement technology value realisation

Customer Strategy and Engagement News

Optima appoints Murray Allan as Director of Customer Strategy and Engagement