Industries

Who we work with

Energy

Our Energy sector clients are continually changing to meet a demanding market. We work closely with them to provide insight into every customer interaction, and we’ve helped them utilise the latest technology to transform feedback and work towards decarbonisation in the industry.

Optima and OVO break down barriers to dramatically improve sales

Over a three-year journey, we improved OVO’s customer communications and interactions, developing a framework to aid project governance, and revolutionise customer decision-making.

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BlogCustomer Experience
June 2, 2025

Adobe Summit 2025 Gave Us The F1 Car. Now It’s Time To Rethink How We Drive.

A post-Summit reflection by Ross Robinson (Optima Partners) and Adrian Swinscoe (Advisor, Author & Host of Punk CX Podcast) A couple of months ago, we attended Adobe Summit 2025 in…

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Email or call 0131 272 2722 and talk to us about our expertise in the energy sector