Industries

Who we work with

Energy

Our Energy sector clients are continually changing to meet a demanding market. We work closely with them to provide insight into every customer interaction, and we’ve helped them utilise the latest technology to transform feedback and work towards decarbonisation in the industry.

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Customer Experience

Driving a more personalised experience through a single customer view.

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Meaningful Interactions

Getting the most out of each customer journey at every touchpoint.

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Decarbonisation Strategies

Using the power of analytics to improve your carbon footprint.

Optima and OVO break down barriers to dramatically improve sales

Over a three-year journey, we improved OVO’s customer communications and interactions, developing a framework to aid project governance, and revolutionise customer decision-making.

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BlogDesign & Transformation
August 27, 2024

Accelerating Personalisation: How Content Intelligence Fuels Scalable Customer Engagement 

Generic, Single-use Content Won’t Cut It - You Need to Get Intelligent, Fast.  A few weeks back, I introduced the concept of Content Engineering and its crucial role in enabling…

Want to know more?

Email or call 0131 272 2722 and talk to us about our expertise in the energy sector