November 2, 2022
How Optima broke barriers for OVO Energy to implement Next Best Action, leaner and faster
The client had been on a three year journey to improve their customer communication and interactions. The step…
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Optima brings a unique blend of business, change management and technology skills and experience, and an ability always to develop and deliver practical solutions to complex business challenges. They are colleagues more than suppliers.
Senior Product Owner, Chief Customer Office at Lloyds Banking Group
