Who we work with


Our Energy sector clients are continually changing to meet a demanding market. We work closely with them to provide insight into every customer interaction, and we’ve helped them utilise the latest technology to transform feedback and work towards decarbonisation in the industry.

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Customer Experience

Driving a more personalised experience through a single customer view.

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Meaningful Interactions

Getting the most out of each customer journey at every touchpoint.

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Decarbonisation Strategies

Using the power of analytics to improve your carbon footprint.

Optima and OVO break down barriers to dramatically improve sales

Over a three-year journey, we improved OVO’s customer communications and interactions, developing a framework to aid project governance, and revolutionise customer decision-making.

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Apple macbook on a wooden table with desk mouse and chairDesign & TransformationInsights
November 21, 2023

Work Management with Optima Partners

Richard Farquhar, Principal Consultant at Optima Partners, sheds some light on the universal challenges faced by marketing leaders in today's dynamic work landscape. In a recent podcast, Richard provides valuable…

Want to know more?

Email or call 0131 272 2722 and talk to us about our expertise in the energy sector