Industries

Energy

Energy providers are dealing with the proliferation of products, the complexity of a rapidly de-commoditised market and an explosion of customer data. Managing the customer base has never been harder, while regulation and decarbonisation targets add further pressure. We help energy teams focus AI and data where they make the biggest difference, improving customer engagement, accelerating delivery and driving commercial outcomes. 

Optima and OVO break down barriers to dramatically improve sales

Over a three-year journey, we improved OVO’s customer communications and interactions, developing a framework to aid project governance, and revolutionise customer decision-making.

Read more
InsightsPersonalisation at Scale
July 14, 2026

Converting AI pilots into genuine P&L impact through execution, governance and accelerators

 Over the past few years, organisations of every shape and size have poured money into AI, personalisation and smarter decisioning platforms.