Industries

Who we work with

Energy

Our Energy sector clients are continually changing to meet a demanding market. We work closely with them to provide insight into every customer interaction, and we’ve helped them utilise the latest technology to transform feedback and work towards decarbonisation in the industry.

Optima and OVO break down barriers to dramatically improve sales

Over a three-year journey, we improved OVO’s customer communications and interactions, developing a framework to aid project governance, and revolutionise customer decision-making.

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BlogCustomer Strategy and Engagement
July 16, 2025

The Cost of Irrelevancy 

We’ve all sat in those planning meetings. The ones where someone asks: "So... what’s the ROI of personalisation?" Cue the usual responses: conversion uplifts, incremental revenue, a handful of customer…

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Email or call 0131 272 2722 and talk to us about our expertise in the energy sector