Industries

Who we work with

Energy

Our Energy sector clients are continually changing to meet a demanding market. We work closely with them to provide insight into every customer interaction, and we’ve helped them utilise the latest technology to transform feedback and work towards decarbonisation in the industry.

Energy Icon

Customer Experience

Driving a more personalised experience through a single customer view.

Energy Icon

Meaningful Interactions

Getting the most out of each customer journey at every touchpoint.

Energy Icon

Decarbonisation Strategies

Using the power of analytics to improve your carbon footprint.

Optima and OVO break down barriers to dramatically improve sales

Over a three-year journey, we improved OVO’s customer communications and interactions, developing a framework to aid project governance, and revolutionise customer decision-making.

Read more
BlogDesign & Transformation
December 16, 2024

From Overwhelm to Opportunity: Leading Through Change Fatigue

Ross Robinson, Director of Design and Transformation at Optima Partners, explores the challenge of managing change fatigue in large organisations. With extensive experience leading customer engagement and marketing transformations, Ross…

Want to know more?

Email or call 0131 272 2722 and talk to us about our expertise in the energy sector