Industries

Who we work with

Energy

Our Energy sector clients are continually changing to meet a demanding market. We work closely with them to provide insight into every customer interaction, and we’ve helped them utilise the latest technology to transform feedback and work towards decarbonisation in the industry.

Optima and OVO break down barriers to dramatically improve sales

Over a three-year journey, we improved OVO’s customer communications and interactions, developing a framework to aid project governance, and revolutionise customer decision-making.

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Customer Strategy and Engagement
September 10, 2025

Why Choosing the Right CMS Matters for Personalisation

Written by Rich Farquhar, Principal Consultant If you’ve spent any time in marketing or customer experience lately, you’ll know that customers don’t just want to be spoken at. They expect…

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Email or call 0131 272 2722 and talk to us about our expertise in the energy sector