BlogDesign & Transformation November 17, 2022 New Tech, Low Adoption? Injecting behavioural science to drive engagement…You've just invested in a shiny new piece of technology. You’ve been told it’s guaranteed… Optima Partners
News November 2, 2022 How Optima broke barriers for OVO Energy to implement Next Best Action, leaner and fasterThe client had been on a three year journey to improve their customer communication and interactions. The step… Optima Partners
Customer ExperienceDesign & Transformation October 19, 2022 Customer Experience (CX) Transformation – 10 stumbling blocks to watch out forWant to drive a successful CX transformation? Here are 10 stumbling blocks to watch out… Optima Partners