CRM in the Age of AI: Obsolete or Essential?
Artificial Intelligence (AI) is starting to reshape how businesses manage customer relationships. For many, CRM has been more about technology than strategy...
Across the Financial Services & Insurance industry globally firms are continuing to battle the headwinds of regulatory scrutiny and a need to migrate from legacy systems to be able to continue to be relevant and trusted by their customers. We help organisations turn these demands into competitive advantage by accelerating better outcomes for customers and driving incremental value from them.
