Do your customers have high expectations? They typically want more speed, capacity and reliability, and they want it all at a lower cost. We help you meet those challenges and we do it with data compliance, transparency and improved security and protection.
Industries
Who we work with
Telecoms
CX and Personalisation
Identifying value in your customer base to develop a strong, personalised strategy.
Data-Driven Approach
Using Next Best Action models, our algorithms improve every, single interaction.
Tracking Value
Combining intelligence, data and software for successful strategy execution.
How Optima supported HMD in launching a sustainability-focused subscription service
HMD successfully launch brand-new, environmentally sustainable devices and implement innovative new systems and processes to maximise sales through data insights.
Want to know more?
Email or call 0131 272 2722 and talk to us about our expertise in the telecoms sector